Empirical findings about team coordination taken from W-P. Wang, D.L. Kleinman, P.B. Luh, Modeling Team Coordination and Decisions in a Distributed Dynamic Environment(COORDINATION THEORY AND COLLABORATION TECHNOLOGY, Gary M. Olson (ed.), Thomas W. Malone (ed.), and John B. Smith (ed.), 2001)
- team members often coordinate by sending communication messages to each other (explicit coordination), and by exercising their mental predictions of each other's decisions (implicit coordination). REF: Cannon-Bowers and Salas, 1990 + Kleinman and Serfaty, 1989
- team coordination strategies transition from explicit coordination under low task loading/tempo conditions to implicit coordination as load increases. REF: Kleinman and Serfaty, 1989
- as task uncertainty increases, the ability of a team to coordinate implicitly is reduced. Under these conditions, explicit coordination via communication increases. REF: Johnson Laird, 1983 Cannon-Bowers and Salas, 1990 + Kleinman and Serfaty, 1989
-the value of communication depends on the ability of the team to coordinate implicitly. Thus if ample tools (e.g. centralized information displays or shared battle graphics) are provided to enhance implicit coordination, performance will be less sensitive to variations-limitations in the communication media. REF: Simon, 1982, Kleinman et al., 1992
- team members adapt their decision making and coordination strategies to changes in the communication media (delay, bandwidth, probability of message loss and so on). REF: Kleinman et al., 1992
- members of well-coordinated teams are often able to anticipate when teammates are going to need specific information for the completion of a task. They also provide such information proactively. REF: Morgan et al, 1986